Contact Us
Welcome to the Contact Us page for auctions.topedia.biz.id. We’re here to assist you with questions about our online auction platform, account support, listing inquiries, technical issues, or general feedback. Please review the information below to get in touch quickly and efficiently.
Get in Touch
For prompt assistance, the fastest way to reach our support team is via email:
We aim to respond to all inquiries within one business day during standard operating hours (Monday–Friday, 09:00–17:00 WIB).
Common Questions & Resources
Before contacting us, you may find answers in our Help Center, which includes guides on bidding, selling, account management, and platform policies.
Need immediate help?
- For urgent technical issues affecting live auctions, include the auction ID and a brief description in your email subject line (e.g., “URGENT: Issue with Auction #A-7892”).
- For account verification or security concerns, please do not share passwords or sensitive personal data via email. Our team will never ask for such information.
Business Inquiries
Partnerships, advertising opportunities, or enterprise solutions? Please email support@auctions.topedia.biz.id with “Business Inquiry” in the subject line.
Office Address
Topedia Digital SolutionsJakarta, IndonesiaFor correspondence only — we do not operate a public walk-in office.
This page was last updated on September 4, 2026. For the most current information, always refer to https://auctions.topedia.biz.id/contact-us.